Cracking the Code for Gender Equity Code

Cracking the Code for Gender Equity Code

Everyone has an opinion on cracking the code for International Women’s Day but none are better informed than Lisa Sweeney of Business in Heels the voice behind the Gender Equity Awards for Australia. The 2022 results are in. Learn what the great companies & individuals are doing to crack the code.  The winners & finalists are a who’s who of corporate Australia with companies Cotton On, L’Oreal, Coulter Legal, Gipps Sport, Capgemini, DocuSign, AWS, Jayco to name a few.  

2022 saw almost 100 nominations, 32 finalists and 8 winners. The goal to learn what policies, activities & behaviours are making a difference. With case studies extracted from most of them we can share that the commonality is that their attitude to addressing gender diversity is holistic with a move to address diversity & inclusivity in its many forms.

KEY POLICIES THAT ARE MAKING A DIFFERENCE

Parental leave that is very flexible and balanced for either parent with NO Hurdles. Enables you to attract the talent you need in a tough market.

A robust success plan that allows for people to be promoted even whilst on parental leave. Sends a message that you value your people.

Employment of a diverse team that is reflective of the community & the clients you serve. Better decisions, more customer centric & more profitable

Leave policies that support individuals needs like carers, those going through IVF or having suffered losses like stillborn child etc.

ACTIVITIES THAT ARE MAKING A DIFFERENCE

Mentoring

Sponsorship

Social Contract

BEHAVIOUR THAT IS MAKING A DIFFERENCE

Kindness

Open & transparent communication

Investing in education & development of those disadvantaged

Be an informed voice for change – Championing the cause. Challenging the Status Quo

Celebrating Success

“Understanding what makes a difference will drive corporate Australia to improve even if it is motivated to out compete their competitors. Ultimately, we will all be the winners.” Says, CEO Lisa Sweeney.

Nominations for 2023 Gender Equity Awards are now open and the Business in Heels team plan to open the conversation up this year to men on how they can best support gender equity. ENTER NOW

Paying it forward

Paying it forward

Being a good role model often means having a great role model

For ANZ executive Sharon Samson, the secret to her success in being a strong role model was having a great teacher.

Sharon is recognised for her consistent investment in supporting women within the technology side of the bank and at Go Girl Go for IT, a technology conference for schoolgirls between years 5-12.

When asked what drives her, she returns to her formative school days. For her, the interest in IT was ignited by her teacher, Jennifer Orford, and an area she saw she could thrive in. Sharon lovingly describes Mrs Orford as “a quintessential technology teacher, a ‘nerdy IT’ person at the heart who was the most wonderful role model”. Jennifer gave Sharon the strength and conviction to “do it” and be proud of mastering the subject. It wasn’t until Sharon went to university that she realised many other girls did not feel the same about IT and she became even more determined to make a difference in this powerful sector.

Sharon always felt her career could have gone one of two ways. Into the technology space, as her career has panned out, or as a secondary teacher, following in her role model’s footsteps. So it’s no surprise she loves to encourage young girls to pursue an IT career.

Go Girl Go for IT is the largest free event held in Victoria for schoolgirls from grade 5 to year 12. Thanks to Sharon’s influence, ANZ is a diamond sponsor, and she is the key liaison between the bank and the event. This involves co-ordinating over 150 of her colleagues who volunteer to support the event in conjunction with organisers Vic ICT for Women. The event reaches 1500+ students with the goal to inspire girls towards a STEM career.

Sharon is proud they have been able to deliver this support for a number of years. Though it’s not easy, she knows she is making a difference as she is often contacted on LinkedIn by former attendees who are now pursuing careers in IT.

Sharon’s career started in Imperial Chemical Industries (now Orica), where she was the only woman in an all-male team. Luckily, her boss encouraged and welcomed her voice. It was in this environment she learnt to “have a presence” and the importance of being heard, ideals which she has used to be successful across the span of her career. Today at ANZ bank, she holds the role of Technology Domain Lead Corporate Services and is excited by the prospect of being able to encourage more women.

Throughout her career, Sharon has been a champion for women. She finds it is often fear holding them back.  Sharon is a great listener who loves to uncover what the biggest fear is and help the person reframe and deal with it. She feels she has learnt through adversity to take a risk. Her mantra reflects this: “How bad can it be?” For her. the worst thing is to let fear hold you back and not to try.

Since joining ANZ in 2006, Sharon has helped develop other avenues to pursue her passion in supporting women in Technology.

Sharon has been a contributing member and more recently a leader within the ADA Network, named after the world’s first Computer Programmer, Ada Lovelace.  The group was formed in 2017 with the aim of increasing the participation of women in technology.  The network has grown to include approximately 450 allies and volunteers across the bank who champion the participation of women in technology.  This supports a suite of events, mentoring and sponsorship all aimed at attracting, retaining, and growing talent.

Soon after the formation of the ADA network, it was recognised dedicated resources, coupled with a strong volunteer network, would be needed for diversity initiatives to be achieved in line the ANZ purpose and values. Enter the THRIVE Squad, a team of people employed to support not only the Go Girl Go for IT program and the ADA Network but also guide a return-to-work program, as well as provide opportunities for those with autism, all abilities and indigenous peoples. THRIVE allows the ANZ employees to support their passion projects as mentors, allies and sponsors. The results have been amazing.

  • The early talent recruitment of graduates and interns is now at 52% female participation.
  • The Return-to-Work program has a 92% female participation and 95% retention rate.

Return-to-Work was introduced in 2019. It provides the opportunity for people who have taken a career break of two or more years in India, Australia and New Zealand to join ANZ’s Technology Team. It allows people to reskill and transition back into the workforce. This program has contributed to ANZ achieving family-friendly workplace accreditation. Why does the bank bother?  “To shape a world where people and communities thrive,” says Sharon, repeating the bank’s purpose.

For Sharon, Return-to-Work has been incredibly successful in encouraging more women to join the Technology Team. She loves being able to encourage women to enjoy working in a career area which has brought her so much satisfaction.

When asked what advice she would give to others, she says, “If you feel you aren’t ready, just take a (deep breath) and do it.” And for those hesitating about taking on a mentoring role, Sharon says, “The reward is far greater than the perceived burden. I’m so grateful for the role models I’ve had in my career and I love paying it forward by supporting others.”

If you would like to learn more about the other finalists then click this link.

The Culture of Care

The Culture of Care

Creating a caring culture is something that many healthcare providers would say that they do. We spoke to the team at Monash IVF Group and were surprised to find this instilled from the ground up. It was through these practices & policies that they created a rapidly expanding business that now spans Australia and South East Asia.

Monash IVF Group provides a service to support people to have children through IVF at a time that is incredibly emotional and challenging for both partners & families involved. It starts with their core principles of care, “caring for their patients and caring for each other”.  Embedded from the time someone joins the team, all are coached on the process and the emotional rollercoaster of IVF to enable them to recognise empathy and understanding. It translates into language and behaviours where the team show genuine empathy as they care for the patients and each other.

Monash IVF Group wanted to take it one step further to support their team and became one of the first organisations to offer IVF leave. Giving their team members access to the amazing services they provide. Through a fee adjustment employees and immediate family can also access their best-in-class treatments including associated services available from Monash IVF Group and subsidiaries.

This works to further build the understanding of what IVF involves and to remove any biases or stigma associated, contributing to a societal change in talking about reproductive services. Imagine what great service would be provided by team members who truly understand the experiences of IVF and can empathise with the patient experience.

In addition, they offer generous parental leave to support birth and adoptive parents as well as partners. This includes parental leave for a birth parent or an adoptive parent who is entitled to either paternity or adoption leave for a continuous period of paid and/or unpaid leave for 52 weeks this includes a paid leave of up to 10 weeks for the primary carer (SGC is paid on any primary carer payment).

This culture of care is further expressed through their Learning culture with the aim to enable their team to achieve the career they dream of. This can take a number of paths for some it can be to become the best technical expert, accessing secondments, special projects or completing a PhD through the scholarship program, for others it can be to rise into leadership.

We spoke to The Learning and Development Manager, Sarah Johnstone who experienced her own career journey with Monash IVF Group.  Sarah said: I love looking back to where I started at Monash IVF. Joining the company as a passionate embryologist, I was given the personal and professional development I needed to move into a leadership role at our Hawthorn Embryology Lab. It is with this knowledge and experience, along with the support of the organisation, that I was able to change tack and try something completely new. I now lead our Learning and Development department and am passionate about creating and delivering meaningful L+D activities for our people”.

Rebecca Redden, Regional Manager of SA & NT reflects on her journey by saying “My career at Monash IVF started Clinically when I joined as a Sonographer. After leading the Ultrasound Department at Repromed I transitioned into the Leadership Team where I was fully supported and provided guidance to expand my skill set and knowledge base which enabled me to successfully step into the role of Operations Manager. The mentorship I received in this role prepared me for my current role as Regional Manager of South Australia and the Northern Territory”. 

Flexibility for each person as an individual is something Monash IVF Group strives to accommodate. Given that they need to support patients in their clinics they work to accommodate the needs of their team. Flexibility is something that may look different for everyone depending upon the nature of the role they love to perform, part-time and hybrid working is just some of the norms. There are no barriers to travel, with many employees be supported in their options to move between clinics in the various states either for short-term or long-term opportunities.

Monash IVF Group as you can imagine attracts passionate people who love providing great service & empathy for patients. It is no surprise that with this culture of care, they became finalists in the Gender Equity Awards.

Photo Left to right: Peggy North – Chief People & Culture Officer, Michael Knaap – CEO, Tedd Fuell – Chief Governance & Risk Officer, Fiona Allen – Chief Marketing Officer.

If you would like to learn more about the other finalists then click this link.

Get the Future you Want

Get the Future you Want

Get the Future you want is the tagline that underlines Capgemini’s global values. It is hard to imagine how that can be realised in numerous countries across the globe and how this is driving diversity & inclusion to new levels here in Australia, so we asked the team.

It is underpinned by the Global Gender equity Index a measure which provides a baseline for Capgemini to overachieve against. It enables each country to measure up to the standards required within the country and provides a roadmap of what needs to be worked on and changed. For instance, when first introduced in Australia the Capgemini standard of equal pay was evident but not embedded in all the relevant policies and procedures.

The vision of getting the future you want means that each employee is responsible for driving their own career. At any stage, they can submit a business case for promotion. One of the gender issues that was highlighted was that women do not go for promotions unless they tick all the boxes, this meant that many were holding back. To overcome this the company-initiated training & support to encourage women to “lean-in to discomfort and take risks”. Today, this has seen a vast improvement in the number of women progressing.

Janani D’ Silva, who has been with Capgemini for thirteen years and the tech industry for 22 years has seen the evolution within the company. She is Head of Culture, Engagement, and Early Careers. She fell into her current role through the work and results she was achieving, but she says had it been advertised with a full description online, she wouldn’t have applied, thinking she wouldn’t be able to do it because she has a young family. With encouragement and role models such as her manager, the HR Director for AUNZ – Maria Dimopoulos, and the AUNZ MD, Kaylene O’Brien, she took the job and thrives in this space, despite her initial concerns. Today she is an amazing role model for flexibility and getting the future you want. Working hybrid with no stipulation on mandatory days in the office, she’s able to work the needs of her work and family’s needs, delivering to the demands of her multifaceted role. She says women can indeed have it all, it comes down to letting your feet do the talking and finding an employer that is truly committed to breaking systemic constructs of what a workplace needs to be like and relegating the ‘9-5 in the office’ workday to the past.

Another benefit of getting the future you want is the company’s attitude to flexibility and family allowing many team members to work from home or work compressed hours to maintain the balance they want.  Caitlin Spence who leads the Women at Capgemini groups works a 4-day week; it is compressed to allow her the time to look after her family.

Capgemini is like other tech-based businesses facing an ongoing shortage of training women. In an effort to improve this, the company has developed an initiative, Relaunch, to help women, women with a trans experience and nonbinary people who wish to transition into Technology Consulting or are returning from a Career Break. If they have any skills even up to 10 years in the past, they will be eligible. It is an intense 3 months of upskilling in new technology & business processes; followed by a week of shadowing. To date, 17 women have completed the program and have been employed back into similar roles. One candidate almost did not apply because “I felt obsolete after just one year out of the tech industry, so I think my biggest challenge was the fear that even if I re-skilled I would still be considered unemployable.”

They offer an award-winning graduate program that is known for recruiting a gender-balanced intake. When asked, Janani D’Silva explains that they do not use a quota system mandating a certain number of female hires, instead, they have ‘targets with bite’, provide unconscious bias training, ensure a gender-balanced interview panel, and education for interviewers to not look for culture fit, but for culture add, challenge their beliefs on what ‘good’ looks like and know that diversity of thinking and backgrounds is critical to the successful tech solutions they as teams co-create with clients.

To help individuals have the working environment they need the team at Capgemini is thinking of everything. They want all their team members to feel safe, valued and respected. What does this really mean? Most offices offer a combination of non-gender bathrooms, breastfeeding rooms and faith rooms. To accommodate the new hybrid work they have collaboration spaces and quiet workspaces, private offices and open areas.

For those individuals going through a gender change, they are given additional leave to allow them time off,  their team members are trained to be respectful and they are gifted $2000 to spend on a new wardrobe.

It would seem like they have all bases covered. However, the team see it as a work in progress with baby steps to try out new initiatives to ensure the whole team feel safe and respected. They still need to drive gender equity to balance the number of female mid-level leaders but with the Gender Equity Index data, their vision and processes, there is no doubt that they are well on their way to success.

 

If you would like to learn more about the other finalists then click this link.

Shining the Spotlight on the Quiet Achievers

Shining the Spotlight on the Quiet Achievers

All too often, when you hear about inspirational leadership, you mostly hear from those naturally comfortable with shining a spotlight on their achievements.

Not so with Salesforce’s Angelica Veness, a Manager of Solution Engineering and recently a finalist in the Business in Heels Gender Equity Awards. Angelica is well-known for striving to ensure her team is clearly heard and widely recognised for their united and individual achievements.

Not content to support only the individual, she takes a holistic approach to management by identifying knowledge gaps or ideas that would benefit the entire team.

Angelica believes building your brand is essential to career development and progression. But not long ago, she discovered that several women in her team were uncomfortable with seeing themselves as a ‘brand’, believing it to mean they needed to shout from the rooftops about the great work they were doing. Instead, Angelica reframed it as being about being more intentional and knowing how best to influence and lead.

This discovery motivated Angelica to design and organise a bespoke training workshop called “Brand Building. What’s your brand, why is it important, and how do you build it?” Through this course and Angelica’s leadership, individuals could clearly understand the benefits of seeing themselves as a brand to improve their reputation and learn tangible ways they could start to build it.

Angelica has been in the technology industry for the last two decades, and in that time, she has been one of the few, if not only, women in the room. Today she loves her job at Salesforce. It’s the first time she’s worked for a female CEO, with Pip Marlow as the CEO of ANZ and ASEAN at Salesforce, and for a company that actively strives to give women a place and voice at the table. Angelica says, “It’s incredibly motivating and inspiring to see women at all levels within Salesforce, as it gives me the courage and belief that someday I could be there too.”

Salesforce believes everyone should feel comfortable bringing their authentic selves to work. To support this, Salesforce employees have built several internal equality groups centred around shared life experiences or backgrounds and their allies. Their mission is to make equality a reality inside Salesforce and in the communities where we live and work.

One of these groups is the Salesforce Women’s Network (SWN), of which Angelica is a dedicated member. SWN’s mission is to build gender equality and foster inclusion in the workplace and beyond through empowering, supporting, and investing in Salesforce’s global community for women and their allies. Through SWN, Angelica mentors emerging leaders: “I find it incredibly rewarding to give back to the community, particularly through internal career mentoring and some of our not-for-profit partners such as Thread Together, Dress for Success and Good 360.”

Salesforce team

 

In addition to her involvement with SWN, Angelica leads the Women in Solution Engineering (WISE) group, a specialised community of women in solutions and their allies to inspire diverse perspectives that attract and amplify talent, incubate ideas, and create opportunities. With WISE, she’s coordinated several Salesforce employee volunteering days (Salesforce offers employees an above-average VTO benefit of seven business days each year.)  Recently, Angelica’s team supported Thread Together, a not-for-profit that saves last season, new clothing from large retailers which would otherwise go to landfill and provides it to people in need.

A big focus of Salesforce is education for underserved communities. Salesforce is a longtime partner of Schools Plus, an organisation that supports teachers in delivering programs to help children facing disadvantaged success at school. It’s also a partner of CareerTrackers, an organisation that creates pathways for Indigenous young Australian adults to attend and graduate from university and gain industry experience. In addition to financial support for these organisations, Salesforce leaders like Angelica volunteer to run programs, such as Design Thinking, in a fun and entertaining way (think Zombie Apocalypse scenario games!).

Angelica has drawn a great deal of inspiration from Pip Marlow’s leadership. One of Pip’s core leadership goals is to create a space of psychological safety so people feel they can speak up and ask her absolutely anything without fear. Angelica is passionate about bringing this energy to her team, and for her, it all starts with open communication. The team sits down regularly to discuss what they want to start, stop and continue, which then becomes a social contract outlining the best way to thrive as a team.

As our conversation draws to a close, one message Angelica wants to ensure others hear is the value of your tribe. For Angelica, this means finding mentors you can trust and talk openly to. Gone are the days of women needing to compete for only one spot at the table. We need to be working harder to lift each other up.

 

If you would like to learn more about the other finalists then click this link.